Automation studio · Est. 2026

Most jobs are lost in the first five minutes.

A lead fills in your form at 9:14pm. You see it at 8am. By then they've called two other people and booked the one who answered. I build the systems that answer while you're asleep — and ask for the review while the customer still remembers your name.

Same enquiry · two businesses · time to first reply
Answered automatically
Reply sent, questions asked, slot booked
54sec
Answered when someone gets to it
Next morning, if the inbox isn't buried
11hr

The lead didn't choose the better business. They chose the one that replied.

What I build

Two systems. Both live. You can go and look at them.

The lead that answers itself

Someone contacts you — form, missed call, DM. Within a minute they get a real reply that asks the questions you'd ask, works out whether they're worth your time, and drops the good ones straight into your calendar. You wake up to appointments instead of admin.

09:14pmenquiry arrives
09:15pmreplies, asks the qualifying questions
09:19pmthey answer — job type, timing, postcode
09:20pmbooked into Thursday, 2pm
08:00amyou read about it over coffee

The review that never went public

After every job, the customer gets asked how it went — at the moment they still care. Happy ones go to Google, where the next customer is looking. Unhappy ones come to you first, privately, while it's still fixable. Most review tools skip that second part. It's the part that matters.

doneask, at the right hour
rated 5straight to your Google listing
rated 2straight to your phone, not the internet
no replyone nudge, then it stops
Built by hand, not bought off a shelf

I don't resell someone else's tool. I write the thing.

live
Live demo · enquiry system

Mr Hizola's Concierge

A live after-hours enquiry assistant built for a real Gold Coast restaurant — answers menu, hours and booking questions instantly, and captures every booking enquiry into an owner's view.

view the demo →
Commercial · e-commerce

Little Smiles

A full e-commerce store, built and run end to end: storefront, orders, and an editorial system that drafts and schedules its own articles.

littlesmiles.co →
Own build · video pipeline

Cognivia

A daily video channel produced by a pipeline I wrote — research to script to render to publish, one command, every day.

youtube.com/@cognivia →
How it goes

Three steps. About a week.

FIRST

A short call

You tell me where enquiries come in and what happens to them now. Twenty minutes.

THEN

I build it

Usually within a week. It plugs into the tools you already use — you don't move anything.

AFTER

I keep it running

Monthly, if you want it. It's software — it needs watching, and things change.

Tell me what's slipping.

If I can't help, I'll say so — and if I know who can, I'll point you at them.

rumman@vibezzle.com →